"I’ve been meaning to take a moment and praise one of your staff for great customer service. About three weeks ago I played a round at your course. Badly. But that’s another story. A week later I was playing at a local event in Dallas, where I live. About the fifth hole I went to use my seven iron and lo and behold, not in my bag. Hmmm. Called your place from the course I was playing and reached Hunter. He checked and yes my club was there. Showed up on my doorstep two days later, nicely packed in a full length box. Wow! World class customer service. Please pass along my thanks to Hunter and how nice to get that kind of response in today’s “We’ll get to it when we can” world. I’ll be back!"
- P. Simon
"Just wanted to send a belated but sincere thanks to you and your entire team for your first class service last week to our Hurricane Creek group. Everyone thoroughly enjoyed themselves. The course was great. The accommodations were clean & comfortable. The prices were fair & reasonable. And the service – from check-in, to dinner, to ck out – was excellent. Thanks for hosting us...We’ll certainly consider another visit back next year! Best regards,"
- J. Klos
"Just wanted to send you a quick note and express my sincere thanks for making our golf stay and play weekend an outstanding one. I was impressed with the friendliness of your staff and the really tasty Saturday night dinner. Please make sure you tell the kitchen, the steak and sweet potatoes were so good! Another uncommon experience was all the smiling faces and truly incredibly nice people you have working at the club. Kyle was a very respectful young man in the pro shop. I also can remember Amber giving us great service out on the course, and being a great hostess. A young red-haired woman serving us beverages from the cart on the course Sunday was also very friendly and hospitable (which I had her name too). Lindsey and Samantha were also very friendly and we felt they were too happy to take care of our needs, while dining. I can also remember a couple of other folks I wanted to point out, but didn’t get a chance to catch their names (I am sorry for that). My only regret is not being able to stay longer. Please make sure you tell all those above how much we appreciated their efforts to give us the great service. Golf was tons of fun, the food was excellent (those burritos really hit the spot Sunday morning) and the room accommodations were clean and comfortable. Can’t wait to visit you guys again. Hope you all have a great Thanksgiving and Christmas season. See you sometime in the spring."
- W. Wright
"I had my dream wedding. Truly. It was aesthetically everything that I dreamed my wedding would be from the ambience of the deck ( the beautiful scenery), the set-up of the pavillion ( the quality and attention to detail), and the continuous support from the staff and event coordinator. From day one, Mr. Hunter was very accessible and incredibly kind. He answered every question and went above and beyond to meet our needs. The day of the wedding, Ms. Amber was very keen on making my vision a reality. I thought the food was spectacular in both taste and set up. We were graciously set up in a lodge room which was the perfect space for the bridal party and beauty team to work their magic. The pavillion was spacious and beautiful. I felt no stress whatsoever the day of my wedding. I feel like we received the deal of a lifetime in choosing the Link at Lands End as our wedding venue. We were not out of pocket, and we received the best service. I do not have enough words to express my appreciation for Mr. Hunter and the staff for making our day all that it could have been!
Thank you thank you thank you.
I would list criticism if I had some.....I just don't. You all were perfect!"